77apa Privacy Policy — How We Keep Your Information Safe

1Introduction & Scope

Welcome to 77apa's Privacy Policy. We believe every user should have full control over their personal information. That's why this policy is written in plain, transparent language — so you can clearly understand what we do and why we do it.

This Privacy Policy applies to all services on the 77apa platform — including website browsing, account registration, gameplay, financial transactions, and customer support. By using 77apa, you are considered to have consented to the processing of your information as described in this policy.

"Personal information" refers to any data that can be used to identify you, directly or indirectly. All information collected by 77apa is used solely for legitimate purposes and stored in accordance with international data protection standards.

2What Information We Collect

77apa collects certain information to deliver the best possible gaming experience and to meet legal obligations. The types of data collected and examples are outlined below:

Data Type	Example	Mandatory
Identity Information	Full name, date of birth, national ID number	Yes
Contact Information	Phone number, email address	Yes
Financial Information	Mobile banking number, transaction history	Yes
Technical Information	IP address, device information, browser	Automatic
Gaming Data	Betting history, win/loss records	Automatic
Preference Data	Language settings, favorite games, communication preferences	Optional

Minors' Information

77apa does not collect information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

3How We Collect Information

77apa collects your information through several methods. Each method is transparent and based on your consent.

Direct Collection

Information is collected directly from you when you create an account, complete KYC verification, make a deposit or withdrawal, or contact the support team.

Automatic Collection

When you browse 77apa, certain technical information is collected automatically via cookies, log files, and pixel tracking. This includes your IP address, device type, operating system, browser version, and session duration.

Collected from Third Parties

We may also collect necessary information from payment processors (Mobile Banking, Nagad, Rocket), identity verification services, and fraud detection platforms.

4How We Use Your Information

77apa uses collected data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

• Account Management: To handle registration, verify login, and ensure account security.
• KYC Verification: To verify your identity and age — a legal requirement.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues and answer your questions.
• Promotions & Offers: To send you bonuses and offers tailored to your preferences (with your consent).
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To meet regulatory reporting obligations.
• Service Improvement: To analyze and improve your gaming experience.

5Cookies & Tracking

77apa uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your language preferences and layout settings.
• Analytics Cookies: Collects website usage statistics to help improve our services.
• Marketing Cookies: Used to show you relevant ads based on your interests — these run on a consent basis.

You can turn off non-essential cookies at any time through your browser settings. However, disabling certain cookies may affect how some features on the website function.

6Sharing Data with Third Parties

77apa never sells your personal information. In certain circumstances, limited data may be shared with trusted third parties on a strictly need-to-know basis.

When It Is Shared

• Payment Partners: Mobile Banking, Nagad, Rocket — only the information needed to process transactions.
• Identity Verification Service: A certified document verification provider for completing KYC.
• Technology Service Providers: Server hosting, cybersecurity, and analytics services.
• Legal Obligations: When required by a court order or regulatory authority.

Before sharing any data with third parties, we enter into strict confidentiality agreements with them. They may only use the data for the specified purpose.

7How We Protect Your Data

77apa upholds industry-leading standards to protect your information. Our security framework operates across three layers: technical, administrative, and physical.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall: Advanced firewall and intrusion detection systems are active.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Security Audits: Regular security audits are conducted by independent third parties.
• Trained Team: Our staff receive specialized training in data protection.

8Your Rights

Under 77apa's Privacy Policy, you have the following rights over your own information. To exercise any of these rights, please contact our support team.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restriction of Processing: You can ask us to limit how your data is used for specific purposes.
• Right to Data Portability: You can request a copy of your information in a structured format.
• Right to Object: You may request to opt out of marketing communications.

9Data Retention Period

77apa retains your information only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal obligations.

• Account Information: For the duration the account is active, plus 5 years after closure.
• Financial Transaction Records: Generally 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after verification.
• Support Conversations: Up to 3 years.
• Cookies & Session Data: Typically 30 days to 1 year.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to you.

10Policy Updates

77apa may update this Privacy Policy at any time. For significant changes, you will be notified through the following methods:

• A notification will be sent to your registered email or phone number.
• A special notice will be displayed on the website.
• The date of any changes will be updated at the top of this page.

Continued use of 77apa after any changes takes effect will be considered your acceptance of the updated policy. We recommend revisiting this page periodically.

11Contact

If you have any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact us. Our data protection team will respond to your message as soon as possible.